Why is color coming out lighter after I repaste into original graphic?

  • 1
  • Question
  • Updated 1 month ago
For the first time after I copy a graphic and repasted it into the original graphic from Snagit, the pasted graphic is lighter. Why is that?

I am working on an Adobe Captivate 2017 file from work. The work file is a Windows file. 

I reopened it in Adobe Captivate 2017 on a Mac.

I took a screen shot of the Captivate file on my Mac using Snagit 2018.

After replanting it into Captivate 2017 on the Mac the pasted Snagit graphic is a bit lighter.

Any suggestions on how to fix this?

Thanks
Photo of ELearningDesigner

ELearningDesigner

  • 20 Posts
  • 1 Reply Like

Posted 1 month ago

  • 1
Photo of Jack Fruh

Jack Fruh, Champion

  • 539 Posts
  • 167 Reply Likes
I am not certain but I think this could be = related to the color profile in your monitor setup. Seems I've also seen this issue with trd party "color picker" tools that would pick the wrong color by a shade or two. 

If you have more than one display profile, you could try another and also turn off night shift if that's enabled.

Again this is just a hunch, so it might be unrelated, but its the only thing I can think of that would explain why a capture of the item being displayed, when pasted in, wouldn't match the original.
Photo of Luke Griffioen

Luke Griffioen, Employee

  • 709 Posts
  • 175 Reply Likes
Hi,

What version of macOS are you on? We've seen a few reports of this happening to users on macOS 10.13 and it appears that Apple may have fixed it in 10.14. I hope this helps.