Why is editing captions so difficult in Camtasia 9?

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  • Updated 8 months ago

You've taken a very simple captioning function and made it completely unintuitive and hard to use?

Please explain how the heck to disconnect captions, where is my cursor in the edit captions, and why the heck Techsmith ruined a good thing?

You'

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Soph Marx

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Posted 2 years ago

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Glen Barrington

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AS a newbie, I have to agree, it's pretty confusing.
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Craig Leith

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It also sometimes lags. ie The voice has already reached that point in the caption text, but it will not allow you to click the word, meaning you have to deal with it after sync.
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kayakman, Champion

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to make captions easier to see when editing, change the caption background to black; this will also help with seeing the cursor in the caption box

reset to desired background color when finished editing and before producing
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Tricia Ransom

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But why do I have to do all of these click intensive and time-consuming steps to just edit the captions?
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lativmail

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Has there not been any reply on this awful/buggy behaviour? I am trying to change the captions generated by the speech to text tool and sometimes the editor opens,  some it does not...
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tkrutt

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Completely agree! I have to update several existing videos, and was just upgraded to Cam9. I did not anticipate having to completely re-learn how to add/edit captions in an existing video. And in  all of the new Camtasia 9 tutorials, I simply cannot find one that demo's how to use the new captioning tools. Am I just totally missing the video on how to caption in Camtasia 9? If so, for the love of heaven, please point me to it! 
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JDAssist

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Ah! So glad it isn't just me. I delayed upgrading to 9 until I was convinced it would be better. I do A LOT of captioning. So glad i kept version 8 installed (heck i think i still have 7 installed) if just for the captioning. While 9 has a lot of nice improvements and better processing, I was floored at the unnecessary changes to the caption tool that appears to have take a step backwards in functionality and intuitiveness.  Thank you @Soph Marx for taking the time to outline some of the issues. I'd be curious, since it's been a year, if you've found any tricks or easy workarounds.
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kayakman, Champion

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I too do a lot of captioning; I find that CS 9.1.2's caption controls are easy and quick to use

perhaps download the free 30 day trial and try working with them?

if you do try the trial, please let us know if your captions concerns are still relevant
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kayakman, Champion

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How To Add Captions In CS9 Project
http://www.screencast.com/t/oI8pKfCFNLXv
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tim.bacon

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I am running 9.1.2 and they are NOT easy or intuitive. First, the CC box automatically resizes which is confusing to the reader. Second Captions display in a different location while working on the video than they do once the video is produced. Third best practice is for 2 lines of text only, yet Camtasia claims ADA compliance with 3! I could go on, but you get the picture.
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kayakman, Champion

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the CC box will show only the number of lines of text in the caption

if you always want a specific number of lines to display, use shift-enter to add another line, then add 2 space characters; if you do this so as to specify 3 lines, then the CC box will show 3 lines worth of space in the produced video [assumimg that you specify a background color]

the location of the displayed captions in the produced video is controlled by the smart player, and is also affected by the full-screen setting [if used]

if you only want to see 2 lines of captions, set it so using the blank line method just described
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tim.bacon

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Thanks for taking the time to reply. I had read the thread prior to posting and also watched your video (thanks - really helpful!), but I am not sure your earlier suggestion helps other than to force text to the bottom of the CC box.

Regarding the 2 vs. 3 lines I was trying to say that best practice is for 2 lines only, yet Camtasia seems to default to 3.  I was looking for a method to remove a line as a default - is there a simple way to set that as a preference for all captions added to a video? If not, there probably should be. My reference source is CaptioningKey.org, which I am advised is authoritative for this topic.

Your blank line is an interesting suggestion, but I do not think it addresses my concern.

Also I do not use the smart player on my site - the videos will be hosted and played through Vimeo, and as I eventually found that means that my captions would be "burnt in" or unable to be toggled off by the user.

In practice, and after much wasted time working with Camtasia, I searched Vimeo and reviewed their recommended "captions as a service" providers - Rev.com provides very rapid response for $1/minute of video. The file was completed in less than 30 minutes (for a 5-minute video), required only very minor editing in their online editor, and I can now create full closed captioning for my target player in any of multiple formats.

Based on my limited experience plus the other comments in the thread I hope that TechSmith plan to upgrade the CC functionality of Camtasia shortly! In the meantime there are very inexpensive options (and no, I am in no way compensated by any of the sites mentioned in this comment! ;-} ).
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Joe Morgan

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You can create captions in Camtasia. Export them as a .srt file.

Then upload them to Vimeo to add them to your video.

Regards,Joe

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kayakman, Champion

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regarding "... force text to the bottom of the CC box ...", the blank lines can be added before or after the real text

regarding "... remove a line as a default ...", I do not believe there is a way to set that
(Edited)
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tim.bacon

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Thanks to both Joe and Kayakman!

Overall I LOVE Camtasia, and it meets all of our needs and then some, but CC needs serious work IMHO. I did not try in previous versions as it has only recently become a requirement for us, but it is something we'll need to use routinely going forward.

Best
Tim
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Sophia

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If TechSmith would do some usability research and listen to customers they can develop a great solution. I like Camtasia, but the newer versions have gone down in quality and usability.