Why is the cursor so big?

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  • Updated 1 year ago
In Snagit 2018.3 for Windows, when I capture an area of my screen with the cursor or pointer included, the size of the cursor/pointer increases in size by about 50 percent in the resulting screenshot. I have to resize it every time to its normal size. Is it a bug? Or a feature I can turn off?
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ottocaroline

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Posted 1 year ago

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Joe Morgan

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It's never happened to me. I'm not running version 2018.3 any longer.
Nor is it something I've ever seen as an effect you can apply intentionally.
Nor have I heard anyone else report it.

Sounds like a issue on your computer for sure.Probably a bug. Support still applies to version 2018.
I suggest you open a ticket.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new



Regards,Joe