Why is the Test button disabled when I add an interactive hotspot configured for Click to Continue?

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I've added an interactive hotspot to a callout icon in my project, but when the Click to Continue option is selected, the Test button is disabled. The feature also doesn't work when I play the presentation. Can someone please tell me what I may have set up incorrectly?
 
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patricia.gael

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Posted 1 week ago

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Rick Stone

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Hi there

I don't think anything is misconfigured. When previewing in the editor, the playhead never pauses when it encounters a hotspot configured to pause at end and wait for a click. So the button may actually be working but you would have no way of telling  because no pause ever occurs.

Cheers... Rick :)
(Edited)
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patricia.gael

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I have a clip after the one that includes the hotspot, though. Shouldn't it stop at the clip with the hotspot before progressing to the next clip?
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Rick Stone

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I've never known it to behave that way in the editor. It should work when you produce though. As long as you produce with the smart player.
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Rick Stone

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Since continue is a pretty simple option, my thought here is that the Test button comes into its own when you are linking to markers, URLs, or times. Those would seem the most critical things that one would need to actually test.
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Joe Morgan

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My thought is that the test button is confusing as heck. It should be a test of all functions.

If you configure a URL and hit test it opens a web browser.

Add a marker as a destination and it jumps to that marker.

Add a time in the video as a destination and it jumps to that location.

Pause at end and Click to Continue gives no description whatsoever as to what they actually do.
Then, it's topped off with a Dysfunctional Test Button.

It's as  un-intuitive and non user friendly as it gets to me.

Regards,Joe
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Joe Morgan

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I don't think "Pause at End" or "Click to Continue" as a function. Is that difficult to wrap your head around.
However, if you're using a hot spot for the first time, or use them on a "Practically Never Basis"...... 

What's confusing? It's why the the test button doesn't function with some settings.

I don't use hot spots.I've played around with them.A long, long time ago. Forgotten how to use them pretty much. So, I couldn't answer this question.

As I was researching the issue I found myself as dumbfounded as patricia.gael.

This morning, after given time to processes this. The 2 functions might not require testing? I'm on the fence about it at the moment.

Pause at End would jump the playhead to the end of the callout.
Click to Continue would be the same action.Placing the playhead at the end of the callout.

So the user knows what would happen to a certain degree. But if you uncheck Pause at End, the test button would yield the same results. So that's confusing in my book.

With that in mind , a simple UI change could separate the Test Button from those 2 functions.
Alleviating the confusion.



Regards,Joe