Why isn't my podcast in iTunes?

  • 1
  • Question
  • Updated 2 years ago
Hi. I have been using screencast to push podcasts to iTunes. My most recent episode is not in itunes and there doesn't seem to be a reason. Can you help? I don't think I have done anything differently than the other 70 times I have uploaded and shared a podcast.
Photo of Jason M. Blumer, CPA

Jason M. Blumer, CPA

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Jer

Jer, Employee

  • 16 Posts
  • 4 Reply Likes
Hello Jason,

I created a new folder in Screencast and hooked that to iTunes via the Enable iTunes Feed URL in the Folder setting.  I then uploaded a few different MP3s to that folder, which in turn iTunes downloaded (upon refreshing my podcasts).  I've been unable to reproduce any issue, but I'm not especially familiar with this specific process.

I recommend opening a support ticket here: https://support.techsmith.com/hc/en-us/requests/new?ticket_form_id=48183.  If you could provide reproduction steps and more details of what results you're seeing (or not seeing) it would help Support get a jump start on the issue.

Thanks,
Jer