Why remove the server admin short cut from the client?

  • 1
  • Question
  • Updated 5 years ago
  • (Edited)
A sweet link was previously at the bottom of the Relay client. I could easily see what server I was connected to and open the server administration from the client by clicking the link. Now it's gone in version 4.4.1. Why??

Photo of PolkaFever

PolkaFever

  • 28 Posts
  • 1 Reply Like
  • sad

Posted 5 years ago

  • 1
Photo of Logan S.

Logan S.

  • 2813 Posts
  • 153 Reply Likes
Hey there,

It looks like you may have opened a ticket with this same question? I'll copy the response here, in case anyone else has the same question!

The link was removed to prevent confusion about the connection to our
presenters. Most are concerned not where the URL leads, but whether or
not they are connected. We chose to simplify the interface by adding
the cloud icon.

I apologize for the inconvenience!

Hope that helps!
Photo of Walter Pelowski

Walter Pelowski, Customer Solutions Engineer

  • 226 Posts
  • 19 Reply Likes
PolkaFever,

  First of all, I appreciate your screen-name for obvious reasons.  (See my name below.  :))

  To add on to what Logan has said, this doesn't seem to be a one-size fits all solution to the problem.  We had some users that didn't need the full information of the URL because they were not encouraging users to click the link, and therefore a decision was made to hide the link itself.  If you still want to see it you can hold a special key sequence of shift+control and click the icon to still see the URL to which the machine is trying to connect.

  To provide better context to your request for previous discussions, did you like the link just for the shortcut capabilities of it, or was there any other reasons you used it?  Thanks for your feedback, and I'm sorry that the change doesn't seem to work as well for you.

Sincerely,

Walter Mitchell Pelowski
Customer Solutions Engineer
http://www.techsmith.com
Photo of PolkaFever

PolkaFever

  • 28 Posts
  • 1 Reply Like
Thank you for your feedback and quick response. I understand and totally accept your argumentation because one of the advantages with Relay is the clean and really easy UI. Still being able to short cut to the administration was really nice. It was also nice, but not necessary, to see what actual server the client was connected to (now I can with the special key sequence you mentioned, so no worries about that).
You could add the administration link to the "help" dropdown or even give the statusbutton a dropdown or right+click feature for this? I believe something can be done without compromising simplicity :)

Thanks again guys

This conversation is no longer open for comments or replies.