Why can't I see my cursor in Camtasia?

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  • Question
  • Updated 2 years ago
I am new to Camtasia - I just downloaded it and when recording I cannot see the cursor!
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Teri

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  • frustrated

Posted 7 years ago

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Richard Campbell, Champion

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In the Recorder options there is a checkbox to add it. Even if you have recorded something and you have the camrecs, the cursor can be added during the editing process.
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Katerina Vasilakis

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ugh, it dosnt work.
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Glenn Hoeppner, Employee

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Hi Katerina,

Did you ever get this resolved?

This support article might be helpful for you:
https://support.techsmith.com/entries...

Sometimes if Camtasia Studio can't record your cursor, it will show up in your produced video anyway.

-Glenn
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onditikenyoru@gmail.com

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hey guys just do the following steps... click the effects tab
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onditikenyoru@gmail.com

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then un enable or uncheck the checkbox
 
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CocoaMilky Gt

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I only see "Annotation" and "Sound", I don't see "Cursor".
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Fred Grover, Champion

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That is a screnshot from Camtasia Studio Recorder 7 Options so I am assuming you are using the latest version of Camtasia Studio 8 which will not show that option. If you are using the latest version of Camtasia Studio 8 then it should record your mouse.

Then when your recorded video is on your timeline in Version 8 of Camtasia Studio for editing you should have the option for Cursor Effects and be able to edit the cursor. Not sure what OS you are running on but if you could provide more information on what you are recording and the steps taken it could help. It should still record your mouse. Let us know and sorry for the inconvenience you are having. Thanks for posting and have a great day/night.
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Cindy Mersereau

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I am working with an instructor that has been using Camtasia for a while now.  Lately, about half way through his recordings the cursor disappears.  I could highlight the cursor and follow the path after I could no longer see it, but this is not ideal for final production.  The instructor ended up using call-outs so he did not have to redo the whole recording.  He is using Windows 8.1, Chrome, and maneuvering back and forth from Visual Studio 2012 and VM Ware during his screen capture.  Any idea at what might be causing this issue?
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roy

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Camtasia for MAC
Version 2.10.6

Hi everybody,
I'm facing the same problem -
Can't see the cursor in the recorded video.
The only solution I found for that is adding a Cursor FX.
I get complains from my team members about the look of the Cursor effects.
How can i get the regular look of the cursor?
Thank you,
Roy
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Chelsea Ursaner

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Same!
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Nicholas Burdick

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Same here!
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nightmaresequence

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Same!
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Rick Stone

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Hi folks

Haven't seen this myself since I changed laptops. But on my former laptop, when this began happening, the only way I could resolve it was by changing my recording settings on advice of a TechSmith support person. Basically, you open the recorder, then click Tools > Options. From the General tab, change the recording type to AVI.



Once I did that my mouse was always included. But I do believe you sacrifice some things along the way by doing this. For example, the ability to add mouse click effects.

Cheers... Rick :)
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Angela Jackson

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Hey, before you rerecord everything, try relinking your files by right clicking on the clip in the timeline and selecting "Update Media".  Click the trec and click ok. Your cursor should reappear. 

Cheers
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ailladar

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Thank you so much! This worked and saved me from having to re-record everything.
(Edited)
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Joe Morgan

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What version of Camtasia are you using?

Regards,Joe
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ailladar

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I'm using Camtasia 9
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Innes

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Thanks Angela; my mouse cursor disappeared mid-clip, but updating the media worked for me.
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Angela Jackson

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glad to know it still works with the update!
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Joe Morgan

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That's a "Super Great / Fantastic" tip Angela Jackson,

This is an issue that has plagued Camtasia 8 for years.
 
This is the first time I've seen anyone post to re-link the media as a cure. I see it worked for  ailladar.

It was an intermittent problem that I never had.However, those that  did would switch to recording to avi. Problem is, the cursor and any added effects were burned into the video and un-editable as a result.

Regards,Joe


 
(Edited)
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John Torres Jr

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Hey all,

I can see my cursor so long as I watch it in Camtasia, but when I extract for viewing in WMP it disappears. I tried what @Rick Stone suggested regarding the .avi, and after recording it gave me a "recording isn't supported"? Anyone have any suggestions?
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Angela Jackson

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did you have any success? I'm sorry but I'm not familiar with wmp. Was this for cam 8 or 9?