Will+Camtasia+upgrade+from+version+3+to+8?

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deb

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Posted 4 years ago

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kayakman, Champion

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probably not

contact tech support; perhaps they can assist ...

This is a free service and you can submit a ticket here:https://support.techsmith.com/hc/en-us/requests/new

Or call, >>> 1.517.381.2300
Toll Free: 800.517.3001 (U.S. & Canada Only)
8:00 AM to 7:00 PM EST Monday through Friday
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deb

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Thanks so much, for replying and answering my question.  I do indeed have Camtasia 3, and my question was would I be able to do an update from 3 to 8, in other words, can I buy the update, and be able to skip all the other versions, to just update to 8?..  I apologize for any confusion, my question caused.
(Edited)
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Joe Morgan

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I would still contact sales to confirm if it's possible to do that. I still cannot find any literature on the TechSmith website that suggests you cannot purchase an upgrade to Camtasia 8 if you are upgrading from Camtasia 3.

Most software program manufactures offer reduced rates for version updates. However, some of them will only let you update at a discount going back 1 or 2 versions. I would investigate before I purchase. I hope you can {: >)
(Edited)
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Joe Morgan

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I cannot find any literature on the TechSmith website that suggests you cannot purchase an upgrade to Camtasia 8 if you own Camtasia 3.
I would contact sales directly if I were you.

Contact TechSmith Sales

1.517.381.5901 • 1.888.750.0685

Hours: 8 a.m. - 7 p.m. EST, Monday-Friday If you live outside of the United States or Canada you should contact tech support.

Regards, Joe

Not trying to contradict you kayakman but I invested the time to research this out and wanted to post my findings.

(Edited)
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kayakman, Champion

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just to be clear, I understood [inferred] the question to refer to upgrading a CS 3 project directly to CS 8

if only interested in upgrading the CS app to CS8, as Joe said, no problem
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Joe Morgan

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I understand why you answered as you did because it was not a highly detailed question. I call opening a project from an older version of Camtasia into a newer version of Camtasia a conversion.

 Project was not mentioned in the posting and I may have misinterpreted the question as well. I  just thought the poster should contact sales about it for further clarification.
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kayakman, Champion

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spot on ...
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Austin Norton, Employee

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Hi Deb,

Yes, you can purchase the upgrade to version 8.  As long as you have a valid license for ANY previous version, you are eligible to purchase the upgrade.  You can purchase the upgrade online at: http://shop.techsmith.com/store/techsm/en_US/pd/productID.289441200 or you can call the Sales Team at 888-750-0685.

Have a great day!

-Austin
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Joe Morgan

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Contacting tech support would probably be the best way to go . I don't believe the upgrade from version 3 to version 8  while using  a Windows 10 machine has ever been attempted before."Just Guessing" 

This is a Free Service. Submit a ticket at,

https://support.techsmith.com/hc/en-us/requests/new

Or call, >>> 1.517.381.2300

Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe


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Austin Norton, Employee

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Hi Deb,

You will not actually need to be able to access your version 3 software to upgrade.  Simply purchase the upgrade from the online store at: http://shop.techsmith.com/store/techsm/en_US/pd/productID.289441200 or call our sales team at 888-750-0685.  When you purchase the upgrade, you will receive a download link for version 8 and a new software key.

Have a great day!

-Austin
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Rick Stone

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Austin, let's all assume that Deb gets her key and installs and all is happy as far as installing Camtasia goes.

Will Deb be able to use Camtasia version 8 to open and continue editing a project that began life as a version 3 project?

Will version 8 understand that version 3 project without issues?

If not, perhaps you could advise the steps needed that Deb will use to get a version 3 project working in version 8?
(Edited)
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Austin Norton, Employee

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Rick and Deb,

You would not be able to open a version 3 project file in version 8.  If you have any further questions about this, feel free to contact our Technical Support team and they will be able to help you.  They can be reached at 888-750-0686.

Regards,

-Austin
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deb

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Austin and Rick,

Thank you so much for taking the time to help me.  Austin, thank you for letting me know all I have to do is purchase the upgrade and then the download link and the new key will be sent to me. Thanks so much!

Regards,
Deb
(Edited)