Windows 10 Compatibility

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  • Updated 7 months ago
Hello! My company is looking to upgrade to Windows 10 and we were wondering if some of our TechSmith software/components were compatible with Windows 10. I know that Techsmith are officially supporting Snagit 12.4.1+ and Camtasia 8.6+. However, the current version that we are running are before those. If you guys could give me any insight on whether the versions below are compatible with Windows 10 that would be awesome! I greatly appreciate any information you have. Obviously, while we are not looking to upgrade our version at this time, but we will consider it if absolutely needed. Also, please let me know if I have any thing wrong!

Application               Application / Browser Version         Compatible with Windows 10?
Camtasia Studio       8.5.2.1999                                       YES
Camtasia Studio       8.5.1.1962                                       YES
Snagit                       13.0.2.6653                                     YES
 Snagit                      13.0.1.6326                                     YES
 Snagit                      12.4.1.3036                                     YES
 Snagit                      12.4.0.2992                                     UNDETERMINED
 Snagit                      12.3.2.2920                                     UNDETERMINED
 Snagit                      12.3.2.2909                                     UNDETERMINED
 Snagit                      12.3.1.2879                                     UNDETERMINED
 Snagit                      12.0.0.1001                                     UNDETERMINED
 Snagit                      11.4.3.280                                       YES
 Snagit                      11.4.1.195                                      UNDETERMINED
 Snagit                      11.3.0.107                                      UNDETERMINED
 Snagit                      11.2.1.72                                        YES
 Snagit                      11.2.0.101                                      UNDETERMINED
 Snagit                      10.0.2.21                                        YES
 Snagit                      10.0.1.58                                        YES
 Snagit                       9.1.0.206                                      UNDETERMINED
 Snagit Editor            13.0.2.6653                                   YES
 Snagit Editor            13.0.1.6326                                   YES
 Snagit Editor            12.4.1.3036                                   YES
 Snagit Editor            12.4.0.2992                                   UNDETERMINED
 Snagit Editor            12.3.2.2920                                   UNDETERMINED
 Snagit Editor            12.3.2.2909                                   UNDETERMINED
 Snagit Editor            12.0.0.1001                                   UNDETERMINED
 Snagit Editor            11.4.3.280                                     UNDETERMINED
 Snagit Editor            11.4.1.195                                     YES
 Snagit Editor            11.3.0.107                                     UNDETERMINED
 Snagit Editor            11.2.0.101                                     UNDETERMINED
 Snagit Editor            11.0.1.93                                       UNDETERMINED
 Snagit Editor            10.0.2.21                                        YES
 Snagit Editor            10.0.1.58                                        YES
 Snagit Editor             9.1.0.206                                      UNDETERMINED
TechSmith HTML Help Helper 1.1.11087.01                 UNDETERMINED
Photo of Kelly Tran

Kelly Tran

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Posted 2 years ago

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kayakman, Champion

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have you tried contacting TechSmith tech support about these questions?  they should be best able to answer correctly
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Kelly Tran

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Hi Kayakman,

I have contacted support and they basically just told me what I had already found on their website. They basically told me to test out each version myself on Windows 10 that I have found was undetermined at this time and that it may or may not work. 

I was really hoping if one or two people who were using one of the listed versions could tell me about their experiences with windows 10. If that makes sense...
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kayakman, Champion

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OK Kelly, thanks for the update; maybe others on this forum can respond as you request

I now have Win 10, upgraded from Win 7; virtually all versions of CS8 have worked just fine for me on Win 7, and then on Win 10 [upgraded last fall, when I was using latest CS 8.6.0]

I've also used most versions of Snagit  13 on Win 10 without issues; don't think I used Snagit 12 inder Win 10 though
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Kelly Tran

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Thanks for letting me know your experience Kayakman!
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marybethwilson

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I've encountered issues with video capture on my Windows 10 system. I currently have Snagit v12.4.1 (build 3036) installed.
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Kelly Tran

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Thanks for replying marybethwilson. That's really interesting that you're having issues with v12.4.1. According to TechSmith that version has been tested and is supported. Have you asked them for support to fix your video capturing issues?
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Chris Morris

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If Techsmith themselves do not know the current working status of their own products under Windows 10, what hope for us mere mortals?
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kayakman, Champion

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for me, both Snagit 2018.1.1. and Camtasia 9.1.2. work great with Windows 10 64