Windows 10 snagit 13 usb sound not recording

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  • Updated 3 years ago
I am using snagit 13 on a windows 10 box and checked my sound recording for my usb mic and all works fine and checked to see if snagit is shown as to volume levels and it is. The video sound button does not show any levels when you try to record a video and there is not sound in recording. I checked the settings and it shows the right line in software but still it will not allow any recording.
Photo of softwaretools


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Posted 3 years ago

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Photo of mawela


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I am having the same issue also. I was using version 12 & it also had the same issue. I tried on the MAC version also it was the same problem it was not recording sound. I tried to download the old version that was recommended from their website but no solution with this issue. I feel this company is taking us for a ride. Was this product not tested before release?