Windows 4k Support

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  • Updated 3 years ago
What is the status of this?

Windows 10 has been out for a year now. I was asking this question for at least a year on Windows 8, always with the reply "we are working on more important things".

tbh, getting pretty annoyed with this now. 2 years trying to read tiny text on a £200 product is not good customer relations. Add to this the cursor jumping issues when using scaling of certain sizes so that I can read the text and I've been jumping through hoops for a couple of years now. Recording videos constantly requires shifting scaling and resolution sizes.

I'm hoping this is going to be a Camtasia 9 feature with an associated upgrade cost.. 
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Lee

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  • Don't ask

Posted 4 years ago

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Joe Morgan

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4K will be available in Camtasia 9.
 Hopefully it will be released sometime soon but there is no definitive date at this time. 
See these links for other details.
https://feedback.techsmith.com/techsmith/topics/techsmiths-camtasia-future-roadmap

https://feedback.techsmith.com/techsmith/topics/techsmith-s-camtasia-future-roadmap-part-ii

Regards,Joe
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Lee

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Thanks for that. Is this going to be a paid upgrade though? having to upgrade to the next version in order to make the current version usable after a 2 year wait on what are very common displays now is not particularly reasonable
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Joe Morgan

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It won't be free.
  Camtasia 9 is a Major release.So it will be a paid upgrade and should be.
Camtasia 8 was released in June 4 years ago. So this update is overdue.
The number of improvements make the upgrade cost easy to justify.

Most software companies release paid upgrades annually or every other year.
Many companies offer free upgrades to a major release within 30 to 90 days of purchasing an older version.

Regards,Joe
(Edited)
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Scott Schmerer, Senior Software Engineer

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Hi Lee

We want to thank you for your patience while we worked to make Camtasia able to handle 4k content. Camtasia is now a 64 bit application. You will see improved performance, stability, and the ability to record, edit, and produce up to 4096x4096 (4096 x 2304 if producing to mp4). You can find more information working with 4k content here, as well as our full system requirements here

The work to make that possible was in conjunction with substantial development effort, which meant it needed to be part of our Major release. If you're running 64-bit Windows, you can download the free trial here, and we hope that you find it worth the upgrade.

Please feel free to post your feedback and feature requests here in our Community forums and remember, all technical support-related inquiries should be directed to our dedicated Technical Support team at https://support.techsmith.com/


Apologies for the inconvenience and the wait,

Scott Schmerer

Senior Software Engineer, Camtasia Windows

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ray

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I have Dual 4K monitors. Will this work on Windows 10?  It is crashing each time I try to record.