You have stopped sending the spreadsheet via email for results but I still need that format. How can I still receive it?

  • 1
  • Question
  • Updated 1 year ago
Photo of CO-RevCycle-Training

CO-RevCycle-Training

  • 1 Post
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of j.beaubien

j.beaubien, Technical Support Specialist

  • 122 Posts
  • 5 Reply Likes
Hello, 

I am sorry to hear about your issues. We did make a change to the way that we send the CSV reports for your quizzes, so they are not inclusive in the results email you receive but rather need to be downloaded from the result.techsmith.com site from the link in the email. Can you try the steps from the following article to get access to your quizzing information: https://support.techsmith.com/hc/en-us/articles/360018645812-Camtasia-Windows-Download-CSV-Files-for... 

Please let me know if you have any questions.

Kind Regards, 
Joe 
Senior Support Specialist