I'm a long time customer of TechSmith. Have been using Snagit since it was developed. Also, a long time user of Camtasia Studio as well. Fuse is the weak product and pales in comparison to their other fine products. If I have my laptop on my LAN 172.31.1.x and my WiFi also on that same LAN, I can't connect (WEAK). Also, when I remove my laptop from the LAN and go WiFi only, I can establish a connection from my iPad to the laptop, but every time I go to send a photo, it wants to establish a connection via QR code again (WEAK). Last but not least is the ongoing issue with sending photos from an external SD card (WEAK). I submitted the latter to their support over 6 months ago and was told is was passed to the development team. FUSE is a great idea, but fails in comparison. To me, it's an unusable product and a total waste of time.