Zoom during capture

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  • Updated 5 months ago
Hi guys,

When I initiate a capture, my screen sooms in about 25% so everything is larger before I select the area to capture.

I uninstalled and reinstalled snagit 11, but that didn't help.

I am using Windows 8.1, but also use 8.1 on another machine which does not have this problem.

I have searched the web for similar problems in snagit or windows but can't find any help.

Any ideas?
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liaemars

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Posted 5 months ago

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Photo of Joe Morgan

Joe Morgan

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That problem usually occurs when the screen resolution is not set to 100%.
You right click an empty area of your desktop, I believe on Widows 8 it's actually called "Screen Resolution". It's "Display Settings" on Windows 10.
Anyway, see if it's set to 100%. If it isn't change it. Try that.
Regards,Joe
This is the Camtasia forum, but that's Okay too. Lots of SnagIt users here.