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When I initiate a capture, my screen sooms in about 25% so everything is larger before I select the area to capture.
I uninstalled and reinstalled snagit 11, but that didn't help.
I am using Windows 8.1, but also use 8.1 on another machine which does not have this problem.
I have searched the web for similar problems in snagit or windows but can't find any help.
Any ideas?
I uninstalled and reinstalled snagit 11, but that didn't help.
I am using Windows 8.1, but also use 8.1 on another machine which does not have this problem.
I have searched the web for similar problems in snagit or windows but can't find any help.
Any ideas?
Posted 6 years ago
I was able to solve this problem and re-initiate it by changing the text size settings in Windows 8.1
When I set the overall display size to large, then Snagit zoomed in during captures:
When I reset it to normal it worked OK again:
Note: It was set to normal when all this started - but changing the setting definately had an effect on snagit.
When I set the overall display size to large, then Snagit zoomed in during captures:
When I reset it to normal it worked OK again:
Note: It was set to normal when all this started - but changing the setting definately had an effect on snagit.
thanks for the advice.. did not work for me :(
That worked for me, Windows 10. Was set at 125% I reduced it to 100 and it no longer has the problem.
Worked for me. Thanks
Worked for me : )
I am also having the problem and I noticed it only does it when i am using my company's VPN client.
I have Windows 10 but there are 1,000 versions of 10. No 2 of use see the same OS as when someone says... do this and you will see.... MY win 10 DOES NOT LOOK LIKE THAT.
So when I tried to follow the "ease of operation" my win 10 has NO TEXT SIZING.
So when I tried to follow the "ease of operation" my win 10 has NO TEXT SIZING.
ANSWER: input /scrolling /custom scroll/ ok (then try to snag it again and now it does not magnify) THESE PEOPLE ON THIS FORUM DO NOT USE THE PROGRAM SO THEY DO NOT UNDERSTAND YOUR QUESTION.
Wonderful Meta Form. It solved the problem. Thank you.
Problem solved! Thank you.
And what does "input /scrolling /custom scroll/ ok"refer to ?
(Edited)
Tim, Snagit for Windows Software Developer
Thanks Shany. Beyond what the article states, some users may find the following helpful: 1) Pre-SnagIt 12 users don't necessarily have to keep the text display size at 100%. I'm successfully using SnagIt 11 with Windows 10 at 125% now. However, 2) If you use multiple monitors, be sure to apply the same display settings to each one, and 3) after changing the text size you might also need to log off Windows and then back on again.
(Edited)
All the comments and discussion, and this was the fastest fix here!!! My problem was multi screens and one had a larger scale setting that was causing it.
Simply put:
- Right Click your desk top, choose display Settings, and then "Scale and Layout".
- Set your monitor (or each monitor) to the same scale. You need to click on the image of the multiple monitors (or the single monitor). Click each one and set scale to be the same.
It fixed the issue immediately.
Thanks
Ms Shany Fine (who every you are ;)
Simply put:
- Right Click your desk top, choose display Settings, and then "Scale and Layout".
- Set your monitor (or each monitor) to the same scale. You need to click on the image of the multiple monitors (or the single monitor). Click each one and set scale to be the same.
It fixed the issue immediately.
Thanks
Ms Shany Fine (who every you are ;)
I've found a solution to solve this problem in Windows 10.
Go to the location where the Snagit executable is located (in my case it is C:\Program files\TechSmith\Snagit)
Right click on the Snagit executable and select the Compatability tab
Select "Disable display scaling on high DPI settings"
Restart Snagit and check if it works.
Hey @psteen thanks for the tip, this seems to have worked for my instance too. Will try to remember to check back in after a few weeks.
Thanks so much. Finally an answer! Worked like a charm.
Thank you psteen, this was the fix for me, too. I'm using Snag-it version 9 on a Dell Latitude 5285.
The text in compatibility settings on my Windows 10 system was a little different, but very close:
I checked the box that says:
"Override high DPI scaling behavior.
Scaling performed by:
<pull-down set for> Application".
After killing the application and restarting the application from scratch, it works like it used to under Windows 7: no unsolicited zooming behavior !
The text in compatibility settings on my Windows 10 system was a little different, but very close:
I checked the box that says:
"Override high DPI scaling behavior.
Scaling performed by:
<pull-down set for> Application".
After killing the application and restarting the application from scratch, it works like it used to under Windows 7: no unsolicited zooming behavior !
Very nice, glad you've solved it in your situation too. Thank you for sharing!
Thanks for the tip, this work for Jing too, I go to
C:\Program Files (x86)\TechSmith\Jing\Jing.exe right click, properties, Compatibility tab, check off Override high DPI scaling behavior and check off disable fullscreen optimization. I am on Win 10.0.16299 build 16299
C:\Program Files (x86)\TechSmith\Jing\Jing.exe right click, properties, Compatibility tab, check off Override high DPI scaling behavior and check off disable fullscreen optimization. I am on Win 10.0.16299 build 16299
(Edited)
Thanks for the additional info nkhoi06.
Worked for me too! Thanks so much :)
